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andythw
4 years agoExpert Protege
My Quest 2 is at 43.0.0.178.120 and does not seem to charge as fast as in 42 and never reaches 100%. The highest I have seen is 83% starting at 53% and after hours of charging. What is wrong?
MetaStoreHelp
4 years agoCommunity Manager
Hey there. That is not an experience we want to hear from our customers. We'd love to help.
First, let's submit a bug report with the steps listed HERE.
Next, we can try to charge the device from a different outlet for two hours and a different charger for two hours.
If none of these work, we suggest that you reach out to Support HERE to get some one-on-one attention.