Quest 2 Browser Crash- Seeking Your Feedback
We're aware of an issue affecting some of you where the Quest 2 browser opens for a couple of seconds and then unexpectedly closes. If you’re currently experiencing this issue on a Quest 2 headset, please help us out by sharing your bug report. Some customers also are experiencing issues with broken apps on Quest 2 where reinstalling them rectifies the issue. Please let us know when this happens to you by submitting a bug report. To send the bug report, please DM and I'll provide a link to a Google Drive or provide my email.
Questions
Is the browser still crashing?
Yes/No
Are you available to help us investigate the issue further?
Yes/No
Do you have access to a Mac or Linux PC?
Yes/No
Are you familiar with adb and/or AndroidStudio?
Yes/No
If 'Yes', please run the following commands to help us pull the libchrome.so file:
For Linux/Mac:
adb pull $(adb shell pm dump com.oculus.browser | egrep -o "/data/app/.*/lib")/arm64/libchrome.so ~/Downloads/
For Windows:
Two steps:
- Run the following
adb shell pm dump com.oculus.browser | egrep -o "/data/app/.*/lib"
-
Copy (ctrl-c) the output. It will look like /data/app/~~pSsE2yO2R1iJ26tnsq7f_w==/com.oculus.browser-bVK_Gl2PmYqqgBUdsfebug==/lib
Example:
adb pull ctrl-v
adb pull /data/app/~~pSsE2yO2R1iJ26tnsq7f_w==/com.oculus.browser-bVK_Gl2PmYqqgBUdsfebug==/lib/arm64/libchrome.so
Thank you for your help!
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