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Quest 2 Browser Crash- Seeking Your Feedback

offbeatkid's avatar
offbeatkid
Meta Employee
5 months ago

We're aware of an issue affecting some of you where the Quest 2 browser opens for a couple of seconds and then unexpectedly closes. If you’re currently experiencing this issue on a Quest 2 headset, please help us out by sharing your bug report. Some customers also are experiencing issues with broken apps on Quest 2 where reinstalling them rectifies the issue. Please let us know when this happens to you by submitting a bug report. To send the bug report, please DM and I'll provide a link to a Google Drive or provide my email. 

Questions

Is the browser still crashing?

Yes/No

Are you available to help us investigate the issue further?

Yes/No

Do you have access to a Mac or Linux PC?

Yes/No

Are you familiar with adb and/or AndroidStudio?

Yes/No

If 'Yes', please run the following commands to help us pull the libchrome.so file:

For Linux/Mac:

adb pull $(adb shell pm dump  com.oculus.browser | egrep -o "/data/app/.*/lib")/arm64/libchrome.so ~/Downloads/

For Windows:

  Two steps:

  1. Run the following
adb shell pm dump  com.oculus.browser | egrep -o "/data/app/.*/lib"
  1. Copy (ctrl-c) the output. It will look like /data/app/~~pSsE2yO2R1iJ26tnsq7f_w==/com.oculus.browser-bVK_Gl2PmYqqgBUdsfebug==/lib

Example: 

adb pull ctrl-v
adb pull /data/app/~~pSsE2yO2R1iJ26tnsq7f_w==/com.oculus.browser-bVK_Gl2PmYqqgBUdsfebug==/lib/arm64/libchrome.so

Thank you for your help!

Meta 

Updated 5 months ago
Version 2.0