Blog Post
I have 2 headsets. One one headset, V39 has taken away by ability to multitask. I can no longer have the 3 side-by-side windows. On the second headset when device is turned on, it shows the meta logo and then dark screen with 3 white dots, then the dots turn gray and the screen remains gray. There is audio but no display. I did a factory reset but it still does the same thing every time device is turned on. I have contact support twice and they have not been able to help me and suggested I post here. The only other “solution” they ever offer is to perform a factory reset (and that didn’t work because the problem is V39)
Goozaloo I’m not much into multitasking with my Q2 standalone but I thought I’d give it a go since I just got v39 yesterday with the Q2 browser.
With the browser I opened up 3 tabs (YouTube, oculus user forum, and a news/weather). I then just grabbed each top tab (not the whole panel) and dragged one to the left, another to the right. All worked great and I could run them all simultaneously. I was pleasantly surprised it worked so well.
Unfortunately I can’t say the same thing
Goozaloo Sorry to hear that mate. Just a wild guess what may be causing some update problems.
I've noticed after the last few Quest updates is that I've found it best to manually install these (from just checking quick settings/settings/updates) rather than leave my Q2 plugged into it's charger overnight and having it automatically do this.
Also, I've then found it best to keep my headset on while it downloads the update until it shows the 'restart to install' button. After the restart, wait for the green firmware update to finish. Then you may notice (like I did with v39) that both controllers start updating as well. I've found it best to wait until both are updated before doing anything else (like confirming your guardian). If I have not followed this procedure during the last few updates (or factory resets) then I've had problems. Hope this helps some inpatient updaters, lol!
They were updated correctly. The update is the issue.