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New Resource Guide Available: Simplifying Payouts for Builders!
Hello Builder Community, We’re thrilled to share our brand new resource guide: Payouts Made Simple for Builders! With 14% of Non-Technical Support Tickets being payments related, we wanted to find better ways to help solve common issues, so you can focus on building great apps and getting paid quickly for them. What’s It About? Whether you’re new to the platform or have managed payouts before, this guide is here to make payouts easy, clear, and hassle-free. It walks you step-by-step through everything you need to know—from setting up your account to receiving payments with minimal stress. Key Benefits Clear instructions for account setup, bank verification, and tax requirements Easy troubleshooting for common issues and payment delays Handy tips to help make sure your payouts are processed quickly Access to support resources right when you need them Get Involved! We want this guide to be as helpful as possible. Please check it out, try the suggestions, and let us know what you think! Your feedback helps us improve. If you spot something confusing or think we missed an important topic, drop a comment below! Already a payouts pro? Share your experience and best tips in the thread! Check out the guide here, and help us make Builder payouts smoother and simpler for everyone!GoldStandard6 months agoMeta Employee2likes0CommentsMeta Horizon Worlds for Roblox creators
Experienced Roblox creators, we have you covered with a quick start guide to transfer your Roblox platform knowledge into familiarity with Meta Horizon’s desktop editor. Learn Meta Horizon’s building terminology and the differences between Roblox’s Lua scripting and the Meta Horizon TypeScript API. Learn methods to Import a world from Roblox to Meta Horizon Worlds, and how to import other 3D models and textures. Get started here with the Meta Horizon Worlds for Roblox creators documentation. For detailed technical documentation on how systems within Meta Horizon work, reference the Meta Horizon Creator Manual. Have questions? Experienced creators are active in the Creator Questions & Discussions forum category and can help with platform support.Ben.SH1 year agoCommunity Manager14likes0CommentsHow to Sign Up For Monetization Benefits & Bonuses
To enable monetization for both in-world purchases and bonuses, you need to sign the IWP terms first. Please follow these steps: Log in to Meta Horizon Creator Portal from your desktop browser. Go to the Creator Program tab, select In-world Purchases, and click Get Started. First-time enrollees will need to add payout information. Review and agree to the In-World Purchases Terms, then click Close. Learn more about creating and selling in-world purchase items in the Meta Horizon Worlds In-World Purchase Guide. Bonuses To enroll in bonuses: Navigate to the Bonuses tab under Creator Programs. Click Get Started, then agree to the terms. New bonuses begin on the 1st of each month, and you can enroll 7 days prior to the start of each month. 📌 Remember: You’ll need to re-enroll each month to earn bonuses! Helpful Resources Meta Horizon Worlds Creator Bonus Guide MHCP Bonus Guidance Creator Bonus Program AnalyticsMisterOsiris1 year agoCommunity Manager3likes0CommentsSign the Meta Horizon Creator Program Terms & Enable Monetization
How to Sign the Meta Horizon Creator Program Terms & Enable Monetization This is a requirement to join the Meta Horizon Creator Program and to access confidential information and monetization opportunities. To sign the terms, follow these steps: Log in to https://horizon.meta.com/creator from your desktop browser. Click on the Creator Program tab on the left side of your screen. Read the Overview of the Meta Horizon Creator Program, and then click Enroll. 3. Review and Agree to the program terms. Then click Done. Enable Monetization Enable the Meta Horizon monetization benefits, including in-world purchases and bonuses. Note: Your location may not yet be eligible for monetization. We’re working to enable this feature, and we’ll notify you as soon as you can enroll. To enable monetization, follow these steps: Make sure you’re still logged in to https://horizon.meta.com/creator from your desktop browser. In the Creator Program tab, click In-world purchases, then click Get started. If this is your first time enrolling, you will be prompted to add your payout information. 3. Review and Agree to the In-world purchases terms. Then click Close. New bonuses begin on the 1st of each month. You will be eligible to enroll in Bonuses 7 days prior to the start of each month. To enroll, go to the Bonuses tab listed under Creator Programs. Click Get Started and then Agree. After you’ve signed the program terms, you’ll receive an onboarding email with more information and next steps.MisterOsiris1 year agoCommunity Manager9likes0CommentsSupport and Bug Reporting Best Practices
The Meta Horizon Creator support team is here to help you with: Account permission issues e.g., I am missing a feature Monetization issues e.g., I am unable to sign up for the bonus Payment issues e.g., I did not receive my payout this month, my payout account details are inaccurate, or I am unable to update my payout account details Integrity appeals (world or user) e.g., My world ratings was updated and I have appealed but have not heard back or I would like to appeal a suspension of my account Bug escalations e.g., I have already reported a bug through ABXY but require more immediate support General program questions Our support team has put together characteristics that are helpful in triaging bug reports and ensuring reproducibility. When submitting a bug or report, we ask that you keep these characteristics in mind. Bug reports that are not reproducible are substantially harder if not impossible to debug for our engineering teams. The more details a report has, the better. Please remember to report using the in-tool bug and feedback reporting flows e.g., ABXY and in-device integrity tools before reaching out through the Support Center Developer Support Portal or through the support email. Characteristics of a Helpful and Complete Bug Report Provide Your Username: This is especially helpful if you're reaching out through email. Date & Time of ABXY: If your bug is a long-term issue or recurring issue, include the most recent date and time of the issue recurring. As well as any details about the amount of times it has occurred. Example: “The bug first occurred on 1/10/25 after I’d updated to the new OS. The bug stopped showing up after a few days, then returned after I updated to the new version of the OS on 2/10/25.” World Name: Whether your world is published or not, providing your world name is integral to reproducing the issue and debugging potential causes. Reproduction Steps: Be as clear and prescriptive about the steps needed to reproduce the bug you’ve experienced, particularly if it is related to a scripting error. Example: Helpful steps: Press switch to VR in the desktop editor in a world that has a screen overlay. Unhelpful steps: Switch to VR while editing the world. Preconditions: What was happening before you experienced this bug? Example: Did you make any changes to their world between the last time you accessed it and the time of the bug occurring? Did you update your MQDH/HzOS/SDK version? Did you have a huge growth of followers? Are there any other extenuating circumstances we should know of? Descriptive Observed and Expected Behavior: Much like Repro Steps, these should be specific and clear. Example: Unhelpful steps: Expected behavior: Items work. Observed behavior: Items don’t work. Helpful steps: Expected behavior: When the player picks up an item in game, the item is added to their inventory. Observed behavior: When the player picks up an item, the item disappears from the world, but isn’t listed in their inventory. Build Blocking: How detrimental is this to your development flow? Is the issue fully blocking? Is it intrusive but you are still able to build? Is the bug slowing you down but you are able to find a workaround?GoodGameGomez1 year agoCommunity Manager29likes0CommentsHow Do I Get Support?
Need support? We’ve got your back. Listed below are the areas we most see creators in need of assistance. Check out this post for Support Best Practices. Please be sure to use the correct links for your current issue. For account (e.g., I lost access to my account, I am unable to sign in, or I need to reset my password) and hardware issues (e.g., my Quest device stopped working), reach out to the Customer Support team. For general bug reporting: In Desktop Editor, tap Report a Problem and supply a detailed description of your issue. In-headset or on the Meta Horizon Mobile App, follow the instructions here. Keep in mind the following: Before reporting, browse the Questions & Discussion category to see if the issue has already been identified, discussed, or resolved. Attach relevant screenshots and other evidence. Describe the issue in great detail including what happened, what you expected to happen, reproduction steps, and any error messages you may have received. If possible, outline the exact steps to trigger the issue. This helps our support team replicate and triage the problem faster. The sooner you report an issue, the faster it can be addressed. If it’s urgent, escalate appropriately through our Developer Support Portal. Avoid bundling multiple bugs into one submission. For issues related to payouts, payments, monetization onboarding, permission issues, integrity/rating appeals, or bug escalations (e.g., I am releasing a world tomorrow and need this resolved ASAP), visit our Developer Support Portal. For all bug escalations, please use the bug report interface in-headset or while in the desktop editor to provide the necessary logs needed to debug your report. To report other integrity issues, e.g., in-headset interactions, please leverage the integrity tools in Meta Horizon Worlds. Reports in headset gather the necessary details required for a thorough analysis of the situation. Please note that it may take two business days before you receive a response from our Customer Support team.MisterOsiris1 year agoCommunity Manager19likes0CommentsPosting & Community Guidelines
Welcome to the Meta Horizon Creator Forum! This is a space for creators to connect, share insights, and get support as you build and grow in Meta Horizon. To keep discussions productive and welcoming for everyone, please follow these posting guidelines. Stay On-Topic Before creating a new thread, search to see if your question has already been answered. Post in the most relevant category for your topic. Keep discussions related to Meta Horizon development, creation tools, monetization, and community-building. Be Respectful & Constructive Treat all members with respect. Disagreements are fine, but keep discussions professional and productive. No personal attacks, harassment, hate speech, or inflammatory comments. If providing feedback, be constructive—help others improve, don’t tear them down. Provide Clear & Helpful Posts Use clear titles that summarize your question or topic. Avoid vague titles like “Help!” or “Question.” When asking for help, include details (e.g., steps taken, errors received, expected vs. actual results). If you need support or are reporting a bug, please read this post. If responding, aim to provide helpful, informative answers rather than just opinions. No Spam or Self-Promotion Avoid excessive self-promotion. No ads, promotions, or affiliate links. Report Issues, Don’t Escalate Them If you see a post violating guidelines, please report it through the Support Center rather than engaging in arguments. Use the appropriate channels for bug reports and direct support instead of spamming multiple threads. To find out more about bug reporting and direct support, check out this article. If you encounter behavior that violates the MHCP Code of Conduct, please report it via headset or through Zendesk. No Sharing of Confidential or Inappropriate Content Do not share private information (yours or others’). No NSFW, offensive, or illegal content. Keep Discussions Solution-Oriented The goal of this forum is to help creators do more, better, faster. Keep your contributions focused on solutions, best practices, and constructive discussions. Failure to follow these guidelines may result in warnings, content removal, or removal from the Meta Horizon Creator Program (MHCP). Thank you for doing your part to make this a valuable and collaborative space for all Meta Horizon creators!MisterOsiris1 year agoCommunity Manager7likes0CommentsWelcome to the Meta Horizon Creator Forum!
Hello, and welcome to the Meta Horizon Creator Forum—the central hub for creators, innovators, and pioneers shaping the future of immersive experiences. Whether you’re launching your first world or refining the next big thing, you’re now part of a dynamic community built on creativity, collaboration, and innovation. The creator forum isn’t just a discussion space—it’s a launchpad for ideas, a learning resource, and a networking hub for Meta Horizon Creator Program members. Whether you’re here to showcase your latest world, troubleshoot technical challenges, or explore ways to level up your creation skills, this is the place to do it. Click here to learn how to get the most out of your time in the forum. Click here to learn about our posting guidelines. Meet Your Community Managers William: “Hi all! My name is William Chandler (MisterOsiris) and I’ve spent the last decade working in AAA games and tech working to build positive, safe, and healthy communities & impactful creator programs. I can confidently say since joining the MHCP team in January 2024 that what we’re building here is unlike anything I’ve seen before. The level of talent, ingenuity, and collaboration in this program is unmatched and we are proud to welcome you aboard. I cannot wait to get to know you all and see what incredible things you’ll create in Meta Horizon!” Ben: “I'm Ben Taylor, a Community Manager from Scout House working with the Meta MHCP team. I have a background in immersive theater and experiential entertainment helping creators design, build, and run engaging shows and activations. When I got the opportunity last January to help creators by giving them access to education, support, and collaboration I was excited to get started. With the right team and know-how the possibilities are endless. I look forward to seeing what new worlds you will build.” Zee: "I'm Zee (VirtuallyARealDinosaur) and I've been in the gaming industry for almost a decade supporting community initiatives and fostering active communication. I've supported everything from live streams, charity fundraisers, small player gatherings, and in person events. I've been on the MHCP Team since the start of August 2025 and have seen incredible dedication to creativity, development, and immersive experiences. I'm excited to support your journey and what you can accomplish on Horizon Worlds." Expert Guidance & Support You don’t have to navigate this journey alone. Our Meta Subject Matter Experts (SMEs) and MHCP team members are here to help you overcome challenges, refine your craft, and make the most of the tools and opportunities available. They’ll be introducing themselves below this post. The future of Meta Horizon is being built right here, right now—by you. We can’t wait to see the experiences you create, the partnerships you form, and the boundaries you push!MisterOsiris1 year agoCommunity Manager20likes0Comments🗺️ Map Your Creator Journey with the MHCP Skills Matrix
Success as a Meta Horizon creator isn’t just about mastering one skill—it’s about understanding the full spectrum of world-building skills, the areas where you excel, and recognizing your potential for growth. That’s why the Skills Matrix & Self-Assessment Tool is your secret weapon for: Evaluating your expertise across 5 key areas: Design, Project Management, Scripting, Art, and Operations Discovering unexpected strengths you can leverage Identifying opportunities for growth and collaboration Ready to map your creator journey? Complete these two quick assessments: Skills Matrix Self-Assessment. This anonymous evaluation covers the 5 core domains. Start the assessment → MHCP Prioritization Survey. This survey helps us plan programming and resources to meet your development needs across 11 key creator skills, including mechanics, core loops, content development, programming, dynamics, and more. Take the survey →Ben.SH1 year agoCommunity Manager15likes0CommentsBuild Your First World: Tutorials to Help You Get Started
These three resources will help you learn the fundaments to build your first world, use our advanced tools, and develop across platforms: My First World: Create and publish a new world using the Meta Horizon desktop editor and Build Mode. This tutorial includes a video to walk you through each step of creating a world. Intro to Desktop Editor and TypeScript: Dive deeper into the desktop editor and Meta Horizon build tools as you create a rich platformer game. Developing for Mobile and Web Players: Build a puzzle game while learning how to use web and mobile cross-screen features to offer an optimal gaming experience on all platforms. Looking for more resources? Head over to Community Resources to discover helpful posts from MHCP mentors, Meta teams, and other community members that complement workshops and written guides—designed to help you continue your learning journey alongside fellow creators.Ben.SH1 year agoCommunity Manager34likes0Comments
