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V78.1028 failed to install on Quest 3s
V78.1028 has appeared on my Quest 3s today. However after 3 attempts to install it,where it says successfully installed and restart, the update still appears asking to be installed. Anyone else have this issue ? Is it a general problem?Maccyb12319 minutes agoExpert Protege38likes149CommentsHorizon Home w/ One Way Audio
I have been inviting a friend to my Horizon Home so we could work together. When he joins, he can hear me but I cannot hear him. I have checked that my audio is up and I can hear the environment sounds, just not him. I could see his mouth moving as if the mic is active and registering audio, just nothing is coming through. We also tried opening a call where, again, he could hear me but I could not hear him. I could see on the call indicator that he was talking and his avatar mouth was moving but I am still not hearing his audio. He opened a bug but I am wondering what others have done to resolve this kind of issue. My headset is on a fresh factory reset with pretty much all default settings.ron_noobtastic50 minutes agoHonored Guest0likes0Comments78.1028 Neverending Update Loop
What’s up with 78.1028? I can’t get my MQ3S to update. It tries to download, oddly wants to restart to apply update at the 90% mark, restarts, and then does that again, and again, and again, and again, and again…and now it’s like 1000-degrees of heat…and trying again, and again. What’s up Meta? Relying on interns and AI pair programmers again?1like5CommentsMeta Quest 3s
Hi hoping to get some help in relation to a meta quest 3s. Screen is currently black and will only light up when power cable connected and fully charged. If the power drops or power cable removed it will go completely dark again. I have tried factory reset, ensured all updates are done and have tried with a new charger. Only purchased at Christmas, would warranty be an option to fix/replace. Any help or advice would be greatly appreciated. ThankeSolved0likes1CommentQuest 3 Updating problem
Hello everyone I have a problem updating my meta quest 3 goggles. When turning off the update screen indicates that an update is taking place and the device will turn off after updating. After a dozen or so hours (>10 hours) the device is still updating. A simple restart of the device does not give any results. I tried to update the device using the online update tool. I paired the device with the computer but after about 5% of the progress the page shows an update error and tells me to contact the Meta support department. Does anyone have a solution to this problem? Regards HubertSolvedhuher893 hours agoHonored Guest7likes54CommentsMeta Quest 2 purchased titles gone after account migration
Few years ago I had Meta Quest 2 and purchased few titles while I had it. Recently with Amazon Prime Day deals I decided to get Quest 3S. I've logged in with email that I've previously used and I don't see any purchase/orders history. Titles that I previously had like Superhot VR are now available to purchase like I haven't had them before... Any suggestions what might went wrong and how to get my previous quest profile back with all the purchases that I have made? My Quest 3S is still on the way, making it harder to get ahold of support without assigned device, but I would like to fix everything before quest 3S arrives.0likes4CommentsWhere are the release notes for Meta Quest v78.1027 and v78.1028????
The title says it all. I noticed the release notes page here was updated TODAY and only shows up to v.77.1029 released on June 30, 2025, which was 11 days ago. Since then, v78.1027 and 78.1028 have already been rolled out. Release notes should be published AT THE SAME TIME as the software, Meta!steve_408 hours agoExpert Protege0likes1CommentCan't Install Update 78.1028 – Request Help
I'm having trouble installing the latest update 78.1028 on my Meta Quest 3S headset. Every time I try to install it, I get a message telling me to restart my headset in order to complete the update. But when I do, the system tells me again that I need to install the update. It's stuck in this loop and I’m unable to move forward. Can you please help me fix this? Thank you!xCvDx8 hours agoGuest2likes2Comments