Forum Discussion
Is this for paying for the credits or the payout account? Can you send me a screenshot of the error itself?
If it's payment (the credit/debit is restricted) you'll need to reach out to Customer Support here: https://www.facebook.com/help/contact/1937556639801443
- NamasteVibes.196911 months agoStart Member
It's for both..I can't use my gift card either
- NamasteVibes.196911 months agoStart Member
My credit card works when I'm making other purchases other then buying meta coins and I can't receive my rewards cash on my account from meta
- NamasteVibes.196911 months agoStart Member
- NamasteVibes.196911 months agoStart Member
When I press appeal a error comes up so I can't appeal it! This seems to be a meta issue all of a sudden because it's happening to many of us in horizon..Please fix the issue because all these difficulties are taking the fun out of the oculus!
- NamasteVibes.196911 months agoStart Member
- NamasteVibes.196911 months agoStart Member
Issue isn't resolved!!!
- MetaStoreHelp11 months agoCommunity Manager
Hi @NamasteVibes.1969!
Thank you so much for bringing this issue to our attention. We totally understand, it's so hard when you're having payment issues. But don't worry, we're here for you! We've got your message and we'll get back to you as soon as we can!
We really appreciate your patience and understanding. Speak soon!