Forum Discussion

OspreysPJs's avatar
6 months ago

Bug Report – World Streaming Failing in Live (Power Wash)

We’re encountering a critical World Streaming issue in our Horizon World Power Wash (Creator: Ash.xo | Scripting: Laex05 | Art: FlexedTie | Testing: OspreysPJs). Issue: In the live environment, the car and box are supposed to appear together at each wash station. Sometimes, only the box appears. Without the car underneath, the box won’t dissolve, which breaks the mechanic. This does not happen in dev or test, only in live. Expected Flow:

Box and car appear together,
Player soaks the box,
Box dissolves (if a car is present),
The player cleans the car and receives a reward.

Current Problem:

The car fails to load, so the box stays in place.
Players can’t continue,
Triggers appear to fire correctly, but something is preventing the car from loading in live,

Background: We originally avoided Asset Spawning due to reliability issues and used off-map movement instead. That approach is now causing serious capacity and performance problems, so we’ve moved to World Streaming. The system works perfectly in dev and test. The problem appears only in live and happens intermittently.

What We’ve Checked:

Behaviour is consistent and reliable in dev and test.
No changes between test and live versions,
No null references or circular dependencies found,

Impact: This breaks a core gameplay loop and leaves players stuck.

Request: We require assistance in identifying the cause and resolving the issue. If this is a known World Streaming issue in live environments, please advise on a reliable fix or supported workaround. We’re actively transitioning away from the legacy setup, and we need World Streaming to be dependable in a live environment. We’d appreciate a prompt response. Let us know if you need anything else from our end. 

2 Replies

  • We’d appreciate a prompt response as we plan to submit Power Wash into the competition this month. Let us know if you need anything else from our end. Thank you!

  • Ben.SH's avatar
    Ben.SH
    Community Manager

    Hey, OspreysPJs, have you submitted this as a bug report in Desktop Editor or Feedback Hub, and if so what was the Feedback Report ID? It may be helpful to break off this component into its own test world to isolate the issue and determine what is actually failing.

    The team does not accept bug reports through the forum, but some other creators may have workarounds or advice about this particular use case of world streaming.