Forum Discussion

SoundGuyDev's avatar
16 days ago

Can't access NPC Ai Features

I've contacted support and they said i should check out the community forums and post feedback which i already did and they closed my ticket saying these features are not available, even though i was told they are available for everyone in the US. 
I'm so confused and don't really know whether they are available in the US or not.  I have all the rest of the GenAI features but not the NPC features. 

 

4 Replies

  • Hello!

    The NPC AI features are available to everyone in the US as long as they are also trying to access the features while physically located in a country where the AI feature is available.

    For example - If you made your account in the US, but currently living in a country where it it not accessible, such as Singapore or Israel, you will not be able to access it.

    • SoundGuyDev's avatar
      SoundGuyDev
      Member

      Trying to access it from the US on an account that was opened in the US.

  • The ticket that was closed was that a Zen Desk ticket? If not make one of those here https://metahorizoncreators.zendesk.com/hc/en-us.