Forum Discussion

KevinJardine's avatar
KevinJardine
Start Partner
5 months ago

Delayed stats

My insight stats are now delayed by almost a week and a half. It is difficult to make changes to improve the time people spend in the game if I have no stats to see how game performance changes.

I have not seen any recent complaints about stats from other developers so I wonder if this is something specific to my account?

4 Replies

  • Ben.SH's avatar
    Ben.SH
    Community Manager

    Unfortunately it is not account specific and this particular insights view can lag by several days to a week at times.

    For the most accurate data to fine tune an experience to, I would recommend setting up Turbo analytics in your world so you can get more up to date data that also aligns directly with the events and behaviors you want to see within your world.

    See:
    Using In-World Analytics
    Capturing Custom In-World Analytics

    • KevinJardine's avatar
      KevinJardine
      Start Partner

      Thanks. I also see that I can now use World Persistent Variables to keep some basic stats.

      Although after about two weeks my Insight stats finally started to update again, I have not seen any changes to the 

      Creator Program > Rewards > Milestone Insights

      stats since sometime in June. According to the regular Insights stats I should be at least two Milestones ahead by now. Is there any button someone can press to get the Milestone Insights to update?

      • GoodGameGomez's avatar
        GoodGameGomez
        Community Manager

        We had seen a delay in these insights back in June, but this should be resolved now. Can you send me a dm with your insights page showing today's date so I can flag to our team?