Solved
February IWP bonus is not included in payout
The IWP bonus showed $0 at the very end of the month, making the payout $0 for the IWP bonus. IWP bonus was showing a non 0 value up until Feb 27 or 28.
I see it in the payout now
Forum Discussion
18 Replies
Same. Unfortunate
For account issues, please file a support ticket on Zendesk so the team can look into the details of your issue and respond directly with account information.
Thanks, I posted there too but posted here since other people were experiencing it too.
Same issue. Logged a ticket
Never received IWP payouts last 3 months
Hey Stephen.S
This is a different issue, unfortunately. We're still working through your IWP payouts being missing for the last two months. We'll update in your Support Center ticket once we hear back from the team about your ticket.
Hey 5andw1ch we're currently looking into this. We'll update when we have a resolution.
Hello all 5andw1ch ScriptWizard Stephen.S
We have confirmation from engineering that your Dashboard should now reflect your February bonus. Please let me know if you still don't see your February bonus (I know a lot of you have opened up tickets, so please update in the ticket). You should also be receiving a message from our team in those tickets.
Thanks!I'm still seeing nothing, But I'll check again in a few hours and reply here.
Sorry I meant I'll reply in the ticket lol.
I see it in the FEB items ! Thank you. ( it did drop the day or two before the end of the month. I assume thats due to the rolling month overall average) but its there
Hi good game Gomez, I now see the IWP bonus in the February dashboard, but I still don't see the IWP bonus included in the February payout.
Mine has updated but 250 less than it was...
As a reminder, the data in the Dashboard is an estimate until the final day of the month. It is possible that the value you saw before the end of the month was not 100% accurate to your payout for the month.
We're still working on making sure the bonus is reflected correctly on your payout. We will make sure to update as soon as we have more details. Thank you all for your patience!Appreciate that but 250?m that's crazy...
I made a large amount of sales in February
The bonus is based on a rolling 28-day window. I'll make sure to double check with engineering that this 250 is coincidental.
Thanks!
Mine decreased the exact same amount.
Well..uh.. very strange... 🤔
I see it in the payout now
