Forum Discussion

Pastew's avatar
Pastew
MHCP Partner
1 year ago
Solved

Frequent Crashes After Horizon Desktop Editor Update (210.0.0.3.670)

Hello, after upgrading Horizon Desktop Editor to version 210.0.0.3.670, the editor crashes for me several times within an hour. The application just closes unexpectedly. This never happened before the upgrade.

I’ve tested this under the following conditions:

  • On two separate networks

  • On two different computers

  • With a fresh new world

Steps to reproduce:

  1. Create a new world

  2. Create a grabbable shape

  3. Repeatedly grab and release it

The app will crash after some time.

Is anyone else experiencing this?

Logs: https://drive.google.com/drive/folders/1BBh-krttV537MBi0S1tq45q3t9fIX4dr?usp=sharing 

10 Replies

  • Ben.SH's avatar
    Ben.SH
    Community Manager

    Hey Pastew, I'm sorry you're running into frequent crashes. If you can send a report in through the desktop editor bug reporting form, and then file a support ticket in our creator support center our support team can take a look at your issue.

  • I have the same problem. I've even tested it in published and official games, and it happens there too.

  • Pastew's avatar
    Pastew
    MHCP Partner

    fyi: v211 update did not solve the problem for me.

  • wow i'm out of space so i didn't get to update... glad i didn't!

  • This week, after the update, it seems the problem has been solved. At least it's infinitely less common.

  • Still experiencing this issue even after downloading the new desktop editor :(. I won't be able to continue testing 

  • Pastew's avatar
    Pastew
    MHCP Partner

    Yes, unfortunately I also have to take back what I said — crashes are still happening, but a bit less often.