Frequent World “Server Drops” / Session Resets Across Horizon Worlds (Last Month+) — Any Fix?

Hi all   looking for help or confirmation if others are seeing this.

For the past month (possibly longer), Horizon Worlds has been experiencing frequent “server drops” while in-game. The whole world will glitch/freeze, the session disconnects, and everyone has to re-establish a new session to continue.

At first, this happened occasionally and seemed more noticeable in worlds with larger groups of players. But over the past few weeks, it’s been happening so often that it’s impacting the overall Horizon experience across the app (not just one world).

What I’ve tested / observed

• Initially I assumed it was related to:
  •   heavy graphics loading
  • worlds being over simulation/object limits
  • too many active objects / scripts
• However, I released a world that is well under the mid-range of capacity/thresholds, and it still:
  • can’t be entered reliably (blackboxing)
  • or it loads and then the server drops / session resets
• Even more concerning: this now happens in Build Mode with almost nothing present:
  • no meaningful object load
  • one simple script + Custom UI
  • still getting server drops with no clear warning or indication that it’s user-side

Mobile + network testing (important)

• This is also happening in the mobile app when testing.
• I tested off my home network (different connection), and the same thing happens.
• When it occurs, it often affects multiple players at the same time, which makes it feel like a server/session stability issue rather than an individual connection problem.

Question

1. Is there a known issue right now with Horizon servers/session stability?
2. Is there any fix or recommended workaround (settings, best practices, debug steps, or reporting path) for this problem across worlds/builds?

Helpful info I can provide

If needed, I can share:

• headset model (Quest 2/3/Pro), Horizon app version
• mobile device model + OS version
• approximate time(s) it happens most
• world link(s) where it’s easiest to reproduce
• whether it happens on multiple networks (home vs hotspot)
• any console logs / performance metrics I can capture

Thanks, this is getting to the point where worlds aren’t usable or even testable consistently.