Is that normal???

HELP! i have been creating clothing since December and was well over the 100.00 threshold mark and am now at 1K$$. Meta has not paide me yet for sold clothing. I clicked on support link and i recieved a message via a legitimate looking email suposedly from a "Brock" that requested social security number and 5 months worth of bank statements in order to get paid. Is this normal? In thr beginning of the discussion  i did give up my bank account and routing number (supposedly for them to verify)  but none of the other requested info. is THIS NORMAL? OR HAVE I BEEN Hacked? and where/who do i go to to fix this and to get paid? My store is Crystal Haven Gem and Mineral Boutique

Raidergirl