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KevinJardine's avatar
KevinJardine
Start Partner
7 months ago

Mobile sound

I am recording a demo video for my mobile game. Yesterday all was fine. Today there is no sound at all in the mobile app. Even the usual sounds like loading worlds or jumping. All the sounds are turned to maximum in the settings. Any suggestions?

The other sounds on my Android phone and for other apps are fine.

 

 

3 Replies

  • And I do have full sound on desktop and VR. The problem is only in mobile. Also, I notice that the Meta Horizon app on my phone updated yesterday. I just reinstalled the app without the sound being fixed. So it seems possible that the update broke sound on at least some Android phones. 😑

    • Ben.SH's avatar
      Ben.SH
      Community Manager

      We currently have an open issue with mobile audio on some Android devices. The team is investigating it as a high-priority issue.

  • Could not record sound in iOS using the Meta Horizon app either. Recording sound works in iOS just not in the Meta Horizon app. Can record video and the app produces sound but the sound is not recorded. Some permissions thing?
     
    Any suggestions?