Forum Discussion

RealMilezone's avatar
RealMilezone
MHCP Partner
5 months ago

Oculus issues or World?

So having issues I believe with my Quest 3, it’s giving me these ! Things in my world when it’s loaded.   Users say it looks great for them and it seems only I am not seeing things correctly.   Like my darts I don’t see and the basketball rim.   I want to factory reset my headset but I worry if it 1.  will delete my world
2.  Can I reload using my info from my phone
3. Does anyone know a fix, rebooted, upgraded, tried a few things with no luck

2 Replies

  • Ben.SH's avatar
    Ben.SH
    Community Manager

    I'm sorry you have run into this issue. Usually the triangle symbol indicates a rate limit on loading textures for your account. This often occurs after using a script that attempts to swap a texture too quickly. Try checking any newly implemented scripts that use this functionality.

    It can take one - two days for the rate limit on your account to reset, but if the script is still active in your world the limit will be hit again.

    If you share your code snippet, someone may be able to review it and suggest an edit. 

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hey RealMilezone

    We'd love to look into this for you and get you a solution so that you can get back to enjoying the Metaverse. 

    For this specific issue we'd ask if you could reach out to us privately so we can review your account further. You can see below on how to message us privately:

     

    • Please select our name to get to our profile page, or click here: Community Support.
    • Next, click "Send a Message" to privately message us!
    • Please remember, you must be signed into the community first to send us a private message.

    Thanks for your understanding and we hope to be speaking with you shortly!