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Hisokan's avatar
Hisokan
Member
28 days ago
Solved

Problem with the portals

Hi, I'm having a problem with my new game Color Switch when entering through a portal.

When I or other players enter the game using a portal, not all elements load properly, this includes the UI and certain abilities, which are essentially objects. However, if I enter the game from the Horizon menu and others join the session without using a portal, everything loads as expected.

I’d like to know if this could be a problem with how portals work, or if it's something I need to fix within my game.

Thanks in advance for any help!

assets
Desktop Editor
EVENTS
TypeScript
  • eshakm.2024's avatar
    eshakm.2024
    26 days ago

    Hi Hisokan, 

    Thanks for bringing this up to our attention. I have filled a ticket for further review on this. 

    You can also report this issue via Worlds Desktop Editor . 

    1. Click on Main Menu (burger menu icon)

    2. Click on 'Report Problem' 

    3. Fill out the problem you are encountering complemented with any supporting files.

    If you report this way product teams will have more insights on the version of the editor you are using which might help to get resolution faster

1 Reply

  • eshakm.2024's avatar
    eshakm.2024
    Community Manager
    26 days ago

    Hi Hisokan, 

    Thanks for bringing this up to our attention. I have filled a ticket for further review on this. 

    You can also report this issue via Worlds Desktop Editor . 

    1. Click on Main Menu (burger menu icon)

    2. Click on 'Report Problem' 

    3. Fill out the problem you are encountering complemented with any supporting files.

    If you report this way product teams will have more insights on the version of the editor you are using which might help to get resolution faster

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