We have an open bug ticket internally for this, thank you for flagging.
For future issues, following the steps outlined in this bug reporting post will help get the issue to the right team in the quickest manner.
For desktop editor bugs that are build blocking, file a bug report after the problem occurs using the "Report an Issue" menu option so that editor logs are recorded and sent. Then, you can file a support ticket using Zendesk
for updates and follow-ups regarding the issue. This method is the recommend way to file issues and not through the community server discord channel.
Ben, Ben, Ben…
Can we talk? There is a reason that organic discussion of pressing issues takes precedence over some of the more formal “Bug Reporting” methods.
When we file bug reports we are only able to provide details of some of the issues created by the Sound Gizmo. The “pest control” agents are only able to choose from the pesticides that are on the shelves, and unable to improvise or suggest other options. The folks that are using the Meta Walled Garden have a much more hands on understanding of both the problems and in most cases, solutions for everyone.
Let’s not stifle discussion here because it might not fit into a silo.
And let’s not put guardrails on discussions in the only effective discord we are left with.
The truth is we want as many META EYES on this stuff ass possible today.
Totally agree with you Berry. Often a "bug" is only a learning moment in disguise and can be resolved with help from another creator. In this case though, it's a bug of the actual insect variety.
Posting about bugs and issues here is perfectly acceptable and welcomed, but I just wanted to make clear that we do not use the forum as a method for directly ingesting bug reports. These types of posts do help us to know how widespread an issue is and prioritize problems that are actively blocking many creators.
We appreciate you all.
Your response is also most appreciated. My brother used to tell me to go eat bugs when I was six. I guess some things never change.
