Forum Discussion

Ektelestis's avatar
30 days ago
Solved

Texture for assets and clothing not working

I tried to use meta-AI to make cloths and texture mesh, and I get an error message that states Something went wrong to try again later. This is day 2 of the issues I cleared my cookies check for updates and restart my computer still the same.

  • Hi Ektelestis​

    Thanks for reaching out, we are aware of issues related to Meta- AI thats impacting texture asset and clothing. We are working on a resolution here soon! thanks for patience! 

5 Replies

  • No like when you go to avatar editor on the headset or on mobile it will not show tops or bottoms at all it’s just blank and says there isn’t any options 

    • Ektelestis's avatar
      Ektelestis
      Member

      Best thing to do is summit a bug report, I ask around and no one else had that issue. You can create your own Discussion to see if someone else or a community manager can help you 

  • eshakm.2024's avatar
    eshakm.2024
    Community Manager

    Hi Ektelestis​

    Thanks for reaching out, we are aware of issues related to Meta- AI thats impacting texture asset and clothing. We are working on a resolution here soon! thanks for patience! 

    • Hunter990's avatar
      Hunter990
      Honored Guest

      hello my girlfriend had just bought a meta quest 3s like a week ago and when she goes to change her avatars tops or bottoms it’s blank and has been the whole time it just shows no options we had tried doing a factory reset still nothing it lets her use pre made outfits