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Thoth_The3x's avatar
Thoth_The3x
MHCP Partner
5 months ago

Unable to Load Content

I am trying to finish a contest entry for the Open Source competition, but I shutdown my server and my account broke. I can no longer access any Worlds Editor. It just does what's in the attached image.

When I switched my secondary computer over to this account, it instantly breaks too, but it was working on a different account. There was a bit where I could click the "Retry" button a few hundred times and it worked, but now that isn't working either.

I've contacted support and posted feedback, but I really need this fixed ASAP. (I've already tried all troubleshooting options)

 

Competition
Creator Challenge

9 Replies

  • Thoth_The3x's avatar
    Thoth_The3x
    MHCP Partner
    5 months ago

    This is still happening 10 hours later. I've worked for weeks on this submission and will be pretty sad if I'm not able to access my account to get it in today.

      • Thoth_The3x's avatar
        Thoth_The3x
        MHCP Partner
        5 months ago

        I have two tickets in at https://developers.meta.com/horizon/feedback/

        4012235785753988 and 2002481006825321 both "Investigating". Live chat said they were raising the priority but I still haven't heard anything

        When I talked to Live Chat yesterday they said someone would get back to me in a couple hours max via email. 18 hours later and no email or anything.

  • Thoth_The3x's avatar
    Thoth_The3x
    MHCP Partner
    5 months ago

    It has now been 24+ hours without a fix. I have not been responded to in 3+ hours. I have only a few hours left to submit and no way to publish my stuff. How is this acceptable?

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