Forum Discussion

Orb1's avatar
Orb1
Honored Guest
19 days ago

Account disabled due to meta thinking I am underaged.

I do not know why or how they thought I was underaged, they permanetly disabled my account with every apps/games I have bought. I do not know what to do. I need help please.

1 Reply

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hello there Orb1!

     

    We saw that you are having issues with your account being disabled, and we would ask you to please get in contact with us privately.

     

    You can contact us by clicking on our profile picture in the right top corner and selecting message, and we would be happy to help you further.

     

    We hope to hear from you soon and wish you a wonderful day!