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Nef704's avatar
Nef704
Honored Guest
2 months ago

age restricted after purchase and now I cannot access the app on any account on the quest3

Hello,  I am dealing with a nightmare situation. I purchased my son a Meta Quest 3 a few years ago, he used it happily for some time and several games were purchased. In testing something for anot...
Maccyb123's avatar
Maccyb123
Expert Trustee
2 months ago

This is a problem many people have. The Meta support team here will hopefully see this and fix it for you. I think the first option will be most likely as I don't think you can transfer already purchased games to a new account. Good luck and I hope you hope you get it fixed. 🤞🤞