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TRMeowVR2's avatar
TRMeowVR2
Explorer
1 month ago
Solved

App not starting due to parental control, but it's the adult account

We have an issue with Gorilla Tag which doesn't start up, after an update. It says:

Can't play this app because it is pegi 3, set up parental guidance.

But, since the app is the adult account, which manages the parental control of child accounts, it doesn't have any parental control settings.

Any ideas? Thank you.

 

  • Well, after an hour of trying, such as restarting the headset etc. Suddenly, it has resolved itself, and we're in.

3 Replies

  • Well, after an hour of trying, such as restarting the headset etc. Suddenly, it has resolved itself, and we're in.

  • Am having this same problem. Am nearly 40 yr old. 

    any ideas what I need to do to fix it

    • TRMeowVR2's avatar
      TRMeowVR2
      Explorer

      The issue got fixed by itself. A friend reported that lots of people had the problem, and it was gradually being fixed for everyone. I hope if you try again it is fixed by now.