I've been trying for several days to download Batman. The 2 hrs. Of batteries are not enough for downloading the full game 20GB.
I've also, already tried putting the VR to sleep, for ex. It reaches 3GB and reboots (I checked In the app)
It Never completes installing completely.
How should I fix it? 😭
Thank u in advance.
Sol
Er, leave the charging cable plugged in while it is downloading.
Already tried that. When I plugged it was 2.4/20 and when it stopped 3/20GB so.. it was charging (I was checking it remotely by the meta horizon app)
Maybe 🤔 there's some kind of battery/ sleep/ auto-off configuration inside the VR that should modify?
I Don't know. 😭
Thk u 4 your help in advance
Hey there, thank you for getting in touch with Meta Quest Support.
We realise that issues with installing apps can be very frustrating, and we're keen to see what we can do to help!
To allow your headset's processes to get a refresh, please try hard rebooting the headset by holding down the power button and volume down button for 30 seconds until you hear the boot-up sound.
If the boot-up sound is not heard; hold the power and volume (-) button down simultaneously until the boot screen loads on your headset, and use the volume buttons on your headset to highlight "Boot Device" and press the power button, and finally, use the volume buttons on your headset to highlight Yes and press the power button.
We hope this allows your app to install without further issues, but if the problem persists, please get in touch with our team over Private Message, and we can follow up with you!
