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Cone_Man11's avatar
Cone_Man11
Honored Guest
4 months ago

Blades and sorcery Startup problems

Whenever I try to start the game i just see a gray screen with three dots and then get sent back to the menu. I reinstalled the app and restarted my quest but still nothing. Any Tips?

4 Replies

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hey Cone_Man11,

    Thanks for sharing this! We know this really isn't ideal, but we'll try our best to get you back into the world of Blade and Sorcery ASAP.

    First of all, have you been able to launch Blade and Sorcery before? If you haven't played it before, we'd recommend clearing the app's data. To do this, go to Settings -> Storage -> Blade and Sorcery, then click clear app data. 

    If you have any mods enabled, we'd recommend disabling those to see if that makes a difference. 

    Additionally, has this been happening with other apps for you? Or just Blade and Sorcery? If it's the latter, we'd also suggest reaching out to Warpfrog to report this as a bug. 
     

  • I have the exact same problem, impossible to access the game i want to Ask for a refund but impossible too

    • MetaStoreHelp's avatar
      MetaStoreHelp
      Community Manager

      Hello Loutreinfernale,

       

      WE see that you could use some more help when it comes to playing Blades and sorcery and we wanted to see if we could provide you with some steps to try to get you back into the game.

       

      We  recommend clearing the app’s data. To do this, go to Settings → Storage → Blade and Sorcery, then click Clear App Data.

      If you have any mods enabled, try disabling them to see if that makes a difference.

       

      Some other things to try are: 

      • Check if this has been reported as a "known issue" with the developer of the game.
      • Restart the Headset
      • If any changes caused this to start, undo these changes (Refresh Rate, Hand Tracking, Experimental Settings, etc.)
      • Log out and back into the phone app
      • Uninstall that application, restart the headset, and reinstall the application.

      We hope that this is able to help with starting the game.

  • I had the same issue, and after trying all of this.  I updated my Meta Quest 2 Firmware.  Not only does it work now, but much better