Thank you so much for your patience! We’d really like to help figure out why you’re having trouble completing purchases on your Meta Quest 3. To do that, we’ll need to take a quick look at your account.
For security and authentication purposes, could you please share the following account details with us. This step is important because it helps us confirm your identity and keep your information safe while we investigate the issue.
- Full name as it appears on your Meta account
- Current alias/username as it appears on your Meta account
- Email Address linked to the account
We’ll be right here, ready to assist you as soon as you reply!