Forum Discussion
17 Replies
- MetaStoreHelpCommunity Manager
Good Afternoon,
We hate when customers have access issues. Please use the following link to reset your Oculus pin.
https://support.oculus.com/119389083518185 and let us know if the issue persists.
- Anonymous
It’s not the pin.
- MetaStoreHelpCommunity Manager
Hey Notsosneakyboy,
Thank you for being a part of the Oculus family! We understand that you are having issues using your visa gift card. Here is an article on what payment methods are allowed to purchase anything Oculus related. The card must be able to have funds added/reloaded to it. E-cards and virtual Mastercard's should work, but most gift cards do not have this option if your card is reloadable; you will then have to add the gift card, as a payment method to your oculus account. Here is a link on how to add/remove a payment method on your account. Feel free to reach out to us with any other questions, or concerns.
We look forward to seeing you in VR!. 😎🎮
- SPRINGO1Honored Guest
Try America for country and Alaska for state. Sometimes it says that it's not allowed or something like that but if you try again it should work
- JakespiderjakeHonored Guest
You can buy a quest gift card online with the gift car
- Matwat3000Honored Guest
Yeah meta fix it
- SubscibeHonored Guest
So what I did since I couldn't use it was I went to Amazon and purchased a digit oculus giftcard. All you need is an email. I hope this helps. In 2024 to!