Forum Discussion
27 Replies
- MetaStoreHelpCommunity Manager
Hi there xxb_rich30xx, we came across your post and wanted to offer some assistance.
We understand that you want to invite your friends into your immersive home. To do this, you will need to create a group with them. They can be done by following these steps:
- Press the Meta button on your controller
- Then select People > New Group
- Then select people to add to the group.
- After this, select Invitation.
If, after this, you are still experiencing issues, please don't hesitate to get in touch with our Customer Support team. One of our lovely colleagues would be more than happy to assist you with this!
- xxb_rich30xxHonored Guest
This did not work.
- cooll717Honored Guest
I have tried to invite people to my immersive home it won't let me Select my home just all the other places please help me is there away to talk on phone for help
- cooll717Honored Guest
Can we please get some help i paid to much for this quest 3 tonight get some type of help
- yakoneExplorer
Dear MetaSupport — it would be helpful if you demonstrated the user flow and published a screen recording. Also please include the specifics / requirements for each user as the two are connecting in the immersive home. Thanks. 🙏🏾
- BrandodemandoHonored Guest
Yeah...this isnt working. i have a friend in a group, but its greyed out. Granted they were in my group before the update. Do i need to create a new group?
- MetaStoreHelpCommunity Manager
Hello Brandodemando,
Thanks for trying the steps we've provided, as you've said they didn't work, please don't hesitate to get in touch privately and we'll troubleshoot the issue together to get this resolved!
- Please select our name to get to our profile page, or click here
- Next, click "Send a Message" to privately message us!
- Please remember, you must be signed into the community first to send us a private message.
We look forward to helping you out!
Take care.
- morenicanoExplorer
I'm actually having a similar issue. I can't invite anyone to my immersive home. I get a message saying I can't invite them because the location is not joinable but my status says that I'm joinable. If I'm not mistaken I think I've been having this issue ever since the change over to the immersive home. Currently both myself and the other person, are using version 83 PTC, however, we've also had the problem while on the public version 77.
- lentracer1026Honored Guest
I am having the same issue on 2
- yakoneExplorer
Same issue. I am unable to do this successfully on meta quest 3., v81.1034
- MetaStoreHelpCommunity Manager
Hey there!
Thanks for letting us know that hasn't worked for you. You can also try to invite them by inviting them to a group:
- Open the Universal Menu, and go to Chats
- Then select People > New Group
- Then select people to add to the group.
- After this, select Invitation.
We hope this helps!
- DanBlastMHCP Member
Doesn't work either. Tried everything. Made sure both had the same version. Invite to home/loft is grayed out. Created group included my friend, still does not work.
Also does not work in hyperscape (invite is grayed out) Yet we can play Horizon worlds mixed reality and see each other just not in our new loft/homes.
- Orlando49Honored Guest
I'm having the same problem, not only with Home space and hyperscape but all other apps it seem that are not a part of Horizon World. Within Horizon World the invite button in function and is no longer grey.
- yakoneExplorer
I received the same response 9 days ago from support but this does not align with actual available options. Still need a solution.
from meta support:
"Hey there!
Thanks for letting us know that hasn't worked for you. You can also try to invite them by inviting them to a group:
- Open the Universal Menu, and go to Chats
- Then select People > New Group
- Then select people to add to the group.
- After this, select Invitation.
We hope this helps!"
- Mistical02Explorer
I agree with everyone above. I have tried all of the recommendations above and nothing has worked. Unfortunately, this is very frustrating and I have been trying for hours. The system will only let me invite friends to other worlds and not my personal space "LOFT". It is grayed and will not change no matter what I have tried.
- JumboClownfish904Honored Guest
Does it still not work? I haven't been able to get friends to join me and this is the ONLY reason I got the quest 3 because I live far from family and friends. When will it be fixed?
- Jesska84Honored Guest
It still does not work 😒 Even not with the latest Update V83.
- steve_40Honored Visionary
I tried inviting my 12yo daughter to a Hyperspace capture I had published. It told her "something went wrong". We had downloaded the Hyperspace Capture and Preview app onto her new headset, but when we try to open them, it says the app is not available yet. Strange, because the apps work on my own Quest 3. But maybe that's why she can't join me on her headset 🤷♂️.