Can't buy any games it keeps saying suspicion activities and to file an appeal
looking for help
How do i buy games buzz i don't know what to do
Forum Discussion
30 Replies
Hi there, thank you for bringing this to our attention. We understand that you're having an issue with making a purchase and we're happy to help! So that can, we just need some information about your account which is best done privately. Can you please send us a private message and we'll take a look into this for you.
how do i send a private message im having the same issue
Hi Kfndudda​ 🙂
reach out to support HERE
Currently, sending PMs MetaStoreHelp​ doesn't work.
Usually, it works by clicking on their name, then clicking the "message" button.😉
Can you please help me? I don’t know how to do it.
You may need to DM MetaStoreHelp​ to get assistance.
Hey there @gamerrfrog75ismyb7th,
If you're also receiving this error message when attempting to make digital purchases, please reach out to us privately so we can a gather a few more account details. Just select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
Talk to you soon!
Hello there, we just want to check if you still need any further support regarding this issue and we look forward to your reply!
We hope you have a nice weekend!
I have the same issue can you help?
I have the same issue aswell. Meta won’t let me buy anything digitally (Games, in game purchases.) I don’t know where to file an appeal and the instructions ypu have hieven me before have not helped.
Hi CrimsonPuma947​ 🙂
MetaStoreHelp​ replied in this thread already several times and asked people to send them a PM.
Did you do that? Or maybe contact support here via email, chat or WhatsApp here:
Same I can't buy games or add ons
Hi Joley,
Thank you for taking the time to get in contact with Meta Support, could yo please confirm the below details so we can look into this further for you?- Which Meta device are you using?
- Has this issue only started happening?
- Are you being presented with any error message when trying to purchase your games?
We would suggest private messaging us so we can investigate this issue.
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
I just got my account and I was buying some games and it said it too and It doesn't tell me how to file or resolve this
same here thats give me headhache
This has happened in my previous accounts too typically, it’s flagged by a warning from the site regarding unusual behavior. I wish I had better advice than this, but the most important thing would be to submit the appeal and any relevant information that’s been requested.
Same bro
