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acidarts's avatar
acidarts
Honored Guest
19 days ago

Can't install OculusSetup.exe

I've downloaded OculusSetup.exe on my Windows PC to use Oculus Link with my Oculus Quest 1 but can't even install Oculus Setup. It says "Can't reach Link Server". What do I do please?

 

2 Replies

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hi acidarts ,

     

    Thanks for reaching out about the error message you get on your screen when trying to install Oculus. We have a few troubleshooting steps you could try to resolve this:

     

    First, check that your PC meets the minimum Windows PC requirements to use Meta Quest Link.

     

    If using any antivirus software, try disabling them.

     

    After that, try repairing the Meta Quest Link desktop app:

     

    • Download and run the Oculus Installation Software (meta.com/quest/setup/)
    • You will see a screen saying Already Installed
    • Click the "Repair" option, and confirm again on the next screen.

     

    If the issue persists after completing these steps, send us a private message so we can further investigate:

     

    • Select our name to get to our profile page
    • Click "Send a Message" to privately message us

     

    Please remember, you must be signed into the community first to send us a private message.

     

    • acidarts's avatar
      acidarts
      Honored Guest
      • Yes, my Windows PC is good enough to use Meta Quest Link. (i9 13900k, RTX 4090, 128gb RAM).
      • I also tried to disable anti virus and run the install, but with no luck.
      • I can't repair the Oculus Installation software because it's not installed yet in my PC. That's why I'm sending a message here.

      I will then send you a message because none of these steps can help me.