Hi there EdgyLlama972,
We've just come across your post regarding the issue you are having redeeming the Gorilla Tag Cardboard Hero Bundle. Firstly, we wanted to welcome you to the Meta Quest family!
We're wanting you to have the best possible time in the world of VR and know how eager to you are to get into Gorilla Tag with the bundled accessories. Please send us a private message, as this would allow us to look into things for you. To do so, please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
Looking forward to hearing from you!