Forum Discussion

omar.abdulsalam's avatar
omar.abdulsalam
Explorer
27 days ago

Four games that I previously redeemed on Horizon+ account are now not available or expired

What I understand is that all games that are redeemed on during Meta Horizon+ membership will be active as long as I renew my membership.

I had 4 Games that I have previously redeemed on Horizon+ now not available and asking me to purchase however I already redeemed and downloaded.

The games are:

  • Tetris Effect: Connected (Link)
  • Eleven Table Tennis (Link)
  • Lax VR (Link)
  • Battlenauts (Link)

Could anyone help me resolve this issue.

I have sent a message to Meta Support help 13 days ago and received no response :(

15 Replies

  • omar.abdulsalam's avatar
    omar.abdulsalam
    Explorer
    27 days ago

    This is a screenshot of one of the games showing "Expired" label, however I have my Horizon+ membership active.

    Also they are now showing in the "Unknown Sources" section in Library App.

     

  • Choleni's avatar
    Choleni
    MVP
    27 days ago

    Hi omar.abdulsalam​ 🙂

    omar.abdulsalam wrote:

    What I understand is that all games that are redeemed on during Meta Horizon+ membership will be active as long as I renew my membership.

    You misunderstood that. If you redeem the two monthly games, they will be available to you as long as you are a subscriber.

    The games you mentioned are from the games catalog..... these games are changing.

    New games gets added to the catalog, others disappear. Games from the catalog are only available for free as long as they are in the catalog.

     MetaStoreHelp​ is absent from the forum since months.

    You can contact Meta support via email, chat or WhatsApp HERE if you need further help.

  • Maccyb123's avatar
    Maccyb123
    Consultant
    27 days ago

    That's interesting. I understood it as you do.. I still have all my H+ apps available but I never had those. Is it possible that apps leave H+ and aren't available? Have you kept your subscription or did you take a break at any time? Could that cause you lose the games if they left H+ while you were not subscribed? If you find out any clarification please let us know! 

  • omar.abdulsalam's avatar
    omar.abdulsalam
    Explorer
    27 days ago

    Hi Choleni​ :)

    What is their email or how can I find it?
    Also is there any help page mentioning that. I always thought that all games I have redeemed will stay available with Meta Horizon+ membership. This is really frustrating to pay a membership for only two games each month guaranteed to stay :(
    I could have purchased games directly for better value and cancelled my subscription.

    • Choleni's avatar
      Choleni
      MVP
      27 days ago
      omar.abdulsalam wrote:

      This is really frustrating to pay a membership for only two games each month guaranteed to stay

      Plus all games in the catalog that you can play for free, but like I said .....these games are changing.

       

      Will Meta Horizon+ game catalogue games change every month?

      The majority of the game catalogue will remain consistent month over month, but each month, one or more titles may leave or be added in order to keep content fresh.

      https://www.meta.com/de/en/meta-horizon-plus/

      I think, it's still a great option to play many games for little money........ but that's up to you😉

    • Choleni's avatar
      Choleni
      MVP
      27 days ago
      omar.abdulsalam wrote:

      What is their email or how can I find it?

      I put a link in my first post? You just have to click on it🙃

    • Maccyb123's avatar
      Maccyb123
      Consultant
      27 days ago

      omar.abdulsalam There is still brilliant value from H+ Omar. I paid $60 for a year, that's just $5 a month and I got the likes of Red Matter 1, Asgard's Wrath 2, Arizona Sunshine, Beat Saber, Assassin Creed, Moss 1 and 2, Hubris,  Vampire The Masquerade, Room VR and lots more this past year alone. Just 3 of those games could have cost me more than the $60 yearly subscription, and it's not renewing until September.. You should think about it my friend, it's really fantastic value. 😊

      • steve_40's avatar
        steve_40
        Honored Visionary
        27 days ago

        Unfortunately, we will be losing some of the H+ perks, not that it is a huge deal:

        • Meta Horizon Plus (MH+) Perks: By March 31, 2026, Horizon-specific perks — including Meta Credits, Digital Clothing, Avatars and In-World Purchases — will be removed from the subscription. Your core MH+ gaming benefits and monthly games will not be affected.

         

        I guess that means I will lose my cool avatars and costumes 😔. Will I be sitting in my Loft naked from now on?

  • omar.abdulsalam's avatar
    omar.abdulsalam
    Explorer
    27 days ago

    Thanks Choleni​ for the clarification and help :)
    Actually two of the dropped games from catalogue was two of the best games I loved and mostly played.
    That's why I am feeling frustrated, because I may end up to need to buy them + I already paid multiple months of subscription to play them. And it will be for other games. So I am considering investing more wisely in the Meta+ subscription, maybe by buying the games I love, and holding on the Meta+ subscription for few months.

    • steve_40's avatar
      steve_40
      Honored Visionary
      27 days ago

      I tend to find that the games are usually available for purchase at a huge discount (~75% off) if they have been recently taken off the Horizon+ catalogue.

      • Choleni's avatar
        Choleni
        MVP
        26 days ago

        I never paid attention to that, but you seem to be right. Good tip.👍