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sheildo20's avatar
sheildo20
Honored Guest
5 months ago

Getting the message "Request not completed" when trying to make any purchase on my Meta Quest 3s

I am trying to purchase the game "Plastic Battlegrounds" on my Meta Quest 3s, but everytime I try to purchase it, I get an error message saying, "Request not completed. A problem occurred when trying to complete your request. This can be caused by entering incorrect information or trying to complete an unauthorised action." I have talked to multiple people at Meta and still have not had this issue resolved, I even got an email this morning telling me that I can use my payment account again just for me to get the same error message. Is there anything I need to do to fix this error?

3 Replies

  • Choleni's avatar
    Choleni
    MVP
    5 months ago

    Hi sheildo20​ 🙂

    Actually, there is nothing you can do to fix it. Sometimes it'll work after some time.

    If you don't want to wait....

    Some people found a workaround by creating a second account and use this account to gift games to their main account. Surprisingly this often works, even if they use the same payment methods on the second account as on their not working main account.🤷‍♀️

    Maybe that's an option for you too.

     

     

  • FriendlyPenguin1074's avatar
    FriendlyPenguin1074
    Honored Guest
    2 months ago

    im having a problem with the meta quest store not sending me a quest store pin to unlock auto purchases