So when i enter Gorilla Tag, the chalkboard says that it failed to authenticate my Oculus account. No one is in the lobby, and I can’t do anything. The chalkboard is red and says it failed to authenticate my account. Please help me.
Hi xav_01, we understand you're having an issue trying to play Gorilla Tag. We know how disappointed you must feel not being able to enjoy this game. This app is available through App Lab, and may be experimental or still in development. Apps from App Lab haven't gone through the full Oculus review process, so they may include unknown issues relating to comfort, performance or other factors.
We now this is not the solution you were hoping for, but we hope this helps you understand why you are encountering this issue.
Gorillas tag won’t work for me. When ever I try to play gorilla tag it won’t load when I click on the game and it sends me back to the Home Screen.
same for me!
my gorilla tag kicks me out before it even loads its Really frustraighting and i need help ice been playing Gorilla tag ever since it came out
My problem too
Mine is not working 1. my airlink will not work only not connected 2. cable link slightly works but i can't find gorilla tag and bonelab when i try to open gorilla tag through files it opens for around 3 seconds then closes i don't know what to do
my gorilla tag isn’t working and my quest it doesn’t let me play any games like rec room
Hi Alekthecool1. We're sorry to hear you're having trouble playing games on your device. We want to do everything we can to help. Please try the following troubleshooting steps:
If you're still experiencing issues with trying to play games on your device, please reach out to us here.
when i use steam vr for gorilla tag the in game computer says logging on but it never logs on to my steam account.
delete data app in storage
it will not let me open gorilla tag and play it.
Same do you know if we can disable app lab?
I just got my oculus and got everything set up. I’m on wifi but on gorilla tag I go to the computer and it says zero people online. I don’t know what’s wrong
did you ever fix this? just got my quest 2 and have the same issue
My gorilla tag won’t load I think it’s down or I got banned
Hey crumbington, thanks for reaching out to us about the issue you are having with Gorilla Tag. We want to do our best to lend you a hand, but first, is this happening with just Gorilla Tag? If it is a bug in the game or you feel like you probably got banned, you might need to head on over to the Gorilla Tag support page. In the meantime try uninstalling and reinstalling the game, reboot the headset, and check your Network to make sure you're running at a good rate and at 5 GHz.
Hi HJZizzle! Thank you for reaching out to us regarding your issue. While gorilla tag is extremely fun to play, we want to make sure this doesn't bleed over to other games/apps as well. We would be more than happy to assist you with this, but just have a few questions for you to make sure we are able to best assist you:
We hope to hear back from you and look forward to working together on this!
On the computer it says if ur banned
My gorilla tag keeps kicking me out and thats the only app i cant play. I tried uninstalling it and reinstalling it, does not work. I tried factory resetting, didnt work. What do i do? I want to check out the new update
I keep having the same issue meta please respond to this post.
yes thats been happening to me too everything i click on the game it sends me back to the oculus menu
Hello everyone! Just like Meta provided we should get connected with Gorilla Tag's developer regarding this experience. They have a support system to get this a look at just click here.
Same
I have gorilla Tag on my Oculus. It won't load at all. I've tried to contact support for this, but you have to sign up to Discord. When I do this, it tells me I'm not a Gorilla tag member.
Does anybody know how I can simply raise a ticket on this game
Hi there bmonkevr and HawkeyeSplitzer, we see you are having issues accessing Gorilla Tag. We understand how this can affect your VR experience, and we want to do all that we can to get you in contact with the developers about this issue.
To get in touch with them through Discord, you'll need to read the FAQ down below https://www.gorillatagvr.com/contact. Once you're in, you'll be able to get the assistance you need.
We hope this is insightful, and if you have any other questions or concerns in the future, please don't hesitate to reach out to us again. Thank you!
It won’t work it says terms of service
me too. how do i fix it?
