Gorilla tag not working
I updated my gorilla tag and now every time I try to play it I can’t the screen goes black and an agreement form pops up so after I agree to it the screen stays completely black!! Can someone please ...
Forum Discussion
Hello there, HJZizzle. Thank you for reaching out about your issue with gorilla tag, we know black screen issues are never a fun time and we want to assist you the best we can. Do you know if this issue is happening with just Gorilla Tag or other games as well? Have you tried clearing your app data for gorilla tag? If so then the next option would be to factory reset your device.
My gorilla tag is not working my phone will not even connect to my headset
Hey there,
Thanks for getting contact with the Meta Support Team.
We understand you are unable to connect your phone to your headset.
Here are a few steps you can take that might get you back on track:
- Ensure the phone is compatible with the Meta Horizon mobile app
- Ensure the mobile app and headset are on the latest available version
- Ensure phone and headset are connected to the same network, on the same frequency
- Remove any unsupported third-party accessories that may affect communication (such as headset covers, etc.)
Please get back in touch with us if these steps don't help solve your issue.
We will be more than happy to help!
Hi there Gammeboi, we're just checking in to see if you still require assistance with getting your phone connected to your headset.
If so, please don't hesitate to get in touch with us. We'd be more than happy to help.
Hope to hear from you soon!