Gorilla tag not working
I updated my gorilla tag and now every time I try to play it I can’t the screen goes black and an agreement form pops up so after I agree to it the screen stays completely black!! Can someone please help me
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42 Replies
I found it out. My son is enjoying every second of it now.
Gorilla Tag is not working.
I have a problem with gorilla tag that once i start it it loads and stuff then suddenly it shows gorilla tag is not responding it keeps happening i have deleted the game multiple times and reinstalled it it doesnt work pls anyone help me
Hi vlokje6, thanks for reaching out.
We understand Gorilla Tag isn't responding after loading and we see you've tried reinstalling it several times. This isn't the VR experience we want you to have so below are a few things to check.
Have you tried restarting the headset? sometimes, a simple restart can fix these issues.
You could also try clearing the app's cache and checking for updates to ensure both Gorilla Tag and your headset's software are up to date.
If the app is still not responding after this, feel free to send us a private message so we can investigate further:
- Select our name to get to our profile page
- Next, click "Send a Message" to privately message us
Please remember, you must be signed into the community first to send us a private message. Thanks.
Mine is different it crash
Same
I just got the meta quest 2. I installed Gorilla Tag and it does not appear to work. To the right I see what looks like a cave with coloured walls. It just stays on that. I uninstalled and reinstalled same thing
Hey there, westpest! In case our recommendations didn't completely resolve things for you, we're here for you if you need any more help!
Thank you for giving all of that a try! Since you've confirmed that all of your other apps appear to be working just fine, we do recommend reaching out to Gorilla Tag's developer. It's possible they may also suggest performing a Factory Reset (after properly backing up your save progress with Cloud Backup), so we're re-providing those instructions here.
Please reach out again if you have any other questions or concerns!Hey westpest! We're following up to see if the troubleshooting steps we provide have resolved the unresponsiveness you were experiencing while playing Gorilla Tag. If that's not the case, can you describe the troubleshooting you've carried out, what you're experiencing now, and if it's exclusively when playing Gorilla Tag? We look forward to hearing from you soon!
I did perform your instructions, power off etc etc. I uninstalled and reinstalled. The app downloads, then installs. When opening the app I just get a quick glimpse of a white outlined monkey for a few seconds then a black screen in front of me but if I look to the right side it looks like a cave with coloured walls??.. I have not done a factory reset!!! All other apps (several) I have installed are fine so, a factory reset would remove all that I have installed etc and is not an option for me and I do not think is required. I have uninstalled it.
Hey my gorilla tag isn’t working on my oculus quest 2, every other game works just not gorilla tag. I have spent lots of money on the game but now sadly I can’t play the game, I have multiple accounts and it works on every other accounts just not the one with money spent on it. I load in to a black screen then 3 dots appear and I get loaded out every time. I have reinstalled it multiple time and even done a factory reset with cloud backup enabled and nothing worked. Please help Meta Quest.
Same thing is happening to me - did all the recommended trouble shooting with no luck. Any update?
Hey again, HJZizzle. We just wanted to drop by again and see if you were still having any issues with a black screen while playing Gorilla Tag. If you still need assistance, we'll be here; just let us know!
It is still not working for me. I’ve done all of the recommended fixes:
1. Deleted app data
2. Change time settings
3. Deleted and reinstalled app
4. Factory reset and reinstalled
Axiom keeps acting like it is just me….
Hello there, HJZizzle. Thank you for reaching out about your issue with gorilla tag, we know black screen issues are never a fun time and we want to assist you the best we can. Do you know if this issue is happening with just Gorilla Tag or other games as well? Have you tried clearing your app data for gorilla tag? If so then the next option would be to factory reset your device.
My gorilla tag is not working my phone will not even connect to my headset
Have you guys tried launching another application? If any other game or application works, it's most likely an issue with Gorilla Tag itself rather than the headset. Seems like this has been something that users are experiencing often, have you guys tried visiting their Discord for help?
This is what I got from the app developer:
We believe the fix to your issue will either be incorrect time on headset, clearing your app data, or factory resetting the headset.
First check your time setting are set to Auto and that the headset has the correct time.
If that does not work please do the following.
next step: Clearing the Appdata.
https://youtu.be/pxuoRPMJRqU?si=TPADSu1Db1mO3uzm&t=26
Just choose Gorilla Tag when following that.
If this did not work you can Factory Reset the headset like this.
https://www.youtube.com/watch?v=qDNn5J3xBe0
Your cosmetics are safe as they are stored on the our servers and not your Quest.
I only have issues with Gorilla Tag. I will try Discord.
OK I figured out what my issue is. I’m using a parental controls app Circle. It was filtering access to the game’s URL.
thxs, makes sense. yea, other apps seem fine. i’ll try visit their discord
Any solution?
