Forum Discussion

Nitrohiker7289's avatar
Nitrohiker7289
Honored Guest
1 year ago
Solved

Horizon app won’t launch

I’m on iPhone and whenever I try to open the meta horizon app it immediately closes, I’ve tried restarting my phone and reinstalling it but it won’t open. It’s also stuck on 10 notifications in the top right of it even after I reinstall it, is that normal?

9 Replies

  • Choleni's avatar
    Choleni
    MVP
    1 year ago

    Hi Nitrohiker7289 🙂

    the notification number will stay until you've opened your notifications....so that's normal.

    About your immediately closing app...... seems there are several users facing the same issue.

    https://www.reddit.com/r/oculus/comments/1hxvs1f/meta_horizon_app_wont_open_closes_immediately/?rdt=55556 

    Send a bug report..... I know, you can't do it with the phone app because exactly the app is the problem.

    Send it from the headset

    How to report a bug on Meta Quest | Quest Help 

    • Nitrohiker7289's avatar
      Nitrohiker7289
      Honored Guest
      1 year ago

      I’ve resolved it now, I just updated to iOS 1.18.2 and it works now

      • Choleni's avatar
        Choleni
        MVP
        1 year ago

        Great!

        Thanks for reporting back.....this will help others too👍

      • MetaStoreHelp's avatar
        MetaStoreHelp
        Community Manager
        1 year ago

        Hi md.rasel.ahammed.163347, 

         

        Is there anything we can do to support you. We'll be happy to help, if you need assistance, please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

        Looking forward to hearing from you!

  • ZoZo87xoxo's avatar
    ZoZo87xoxo
    Honored Guest
    1 year ago

    I’m having the same issue. Both my phone and the app seem to be up to date and the app still shuts down immediately. I’ve reinstalled the app and shut the phone down several times. Still nothing 🤷🏻‍:female_sign:

    • basherwomp's avatar
      basherwomp
      Honored Guest
      9 months ago

      Did you ever figure it out because mine is doing this now and can’t seem to find a fix 

  • MystaMagoo_2's avatar
    MystaMagoo_2
    Explorer
    1 year ago

    me 3 here also,Quest.

    Game is now booting fine but cannot travel to any world

    working fine on my quest 3