Forum Discussion

gamerqwuw12's avatar
gamerqwuw12
Honored Guest
30 days ago

i am being harassed

I have been banned on your platform twice in less than a week I have done nothing wrong the thing that they have said that I’ve done is not true I have no way to contact any form of support and all I can do is submit an appeal and wait until it’s convenient for someone else to look at it and decide if I should be unbanned or not I need somebody to help me with this issue I’m willing to give every form of verification needed to get my account on banned but somebody’s spam reporting my account and there’s nothing I can do except just deal with the ban and I didn’t do anything wrong

1 Reply

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hey there!

     

    We see that it could be quite concerning for your account to get repeatedly banned and we do realize how frustrating has this made your overall Metaverse experience. For us to be able to look into this for you, we'd require some crucial account details and therefore could we please request you to reach out to us directly via PMs?

     

    To send us a PM:

     

    • Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. 
    • Next, click "Send a Message" to privately message us! 

    Please remember, you must be signed into the community first to send us a private message.