Forum Discussion

FahTheBoss's avatar
FahTheBoss
Explorer
27 days ago

I bought a Meta quest 3s but apparently I don't get the free Batman game?

So I got a Meta quest 3s because I was very excited to get the free Batman game with it. But apparently I am not eligible even tho I paid the same price and bought it this Friday 14th Nov 2025 from Best Buy, Canada just because my box is missing a tiny logo. Is the game something I can still get or not? If not then Imma apply for a refund because that's a 70 CAD game everyone is getting for free while I am being asked to buy it.

batman arkham
game issues
Meta Quest 3S

7 Replies

  • Maccyb123's avatar
    Maccyb123
    Trustee
    27 days ago

    Not having the bat logo doesn't necessarily mean that you don't have it, I bought mine in Germany in April this year, no logo but got it as the promotion was still available. However, that offer is now no longer available, there is some Gorilla tag offer I think. It's unfortunate for you as if you had got a device with the bat logo you would have got it even after the offer ended. There is a possibility if the seller said specifically Batman was included you might still get it. However if it's not shown as available, you won't get it. Sorry for that. 😒

    • FahTheBoss's avatar
      FahTheBoss
      Explorer
      27 days ago

      Thank you very much for your response. It helps me get the gist of the situation.

      I'm still gonna try contacting the Meta support. I had bought the device at full price so I thought I would be given it as the promotional offer was the same price. If they are not very helpful then I will refund the device and buy it later when the logo ones are restocked.

      I great value the knowledge you have shared with me. Thank you.

      • Maccyb123's avatar
        Maccyb123
        Trustee
        27 days ago

        Definitely give it a try. You never know, and keep an eye out for ones with the bat on it. You should also check your original sales invoice or if you any screenshot of the page you purchased it. If the bat is on that you should definitely get it. Good luck!! 🤞🤞🤞🤞🤞🍀

  • Maccyb123's avatar
    Maccyb123
    Trustee
    27 days ago

    Just for your info the offer actually ended on April 30th 2025 for new Quest headsets, but as I mentioned, for those with the bat logo, the offer was honored.  Had to really as it was on the box.