Not having the bat logo doesn't necessarily mean that you don't have it, I bought mine in Germany in April this year, no logo but got it as the promotion was still available. However, that offer is now no longer available, there is some Gorilla tag offer I think. It's unfortunate for you as if you had got a device with the bat logo you would have got it even after the offer ended. There is a possibility if the seller said specifically Batman was included you might still get it. However if it's not shown as available, you won't get it. Sorry for that. 😒
Thank you very much for your response. It helps me get the gist of the situation.
I'm still gonna try contacting the Meta support. I had bought the device at full price so I thought I would be given it as the promotional offer was the same price. If they are not very helpful then I will refund the device and buy it later when the logo ones are restocked.
I great value the knowledge you have shared with me. Thank you.
Definitely give it a try. You never know, and keep an eye out for ones with the bat on it. You should also check your original sales invoice or if you any screenshot of the page you purchased it. If the bat is on that you should definitely get it. Good luck!! 🤞🤞🤞🤞🤞🍀
Thank you! You have been a better help to me then the customer service themselves. I hope you have an amazing day and I greatly appreciate you!
Hey there FahTheBoss !
We heard you had some questions about eligibility for the Batman: Arkham Shadow promo, and we thought we'd drop in and lend a hand.
We can certainly double check your eligibility. For this, we'll need you to drop us a private message, as we'll need to get some account information off you! You can do this by clicking right here and then clicking Send a Message.
Lets see what we can do to get you onto the streets of Gotham!
