Forum Discussion
Hi there, we understand you are encountering payments issues and for us to further investigate we would like to encourage you to reach out to us privately: Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
We'd love to assist and guide you further and hope to hear from you soon!
- CXDghost6 months agoHonored Guest
I need help I can’t buy game on my meta quest 3s or from the app
- MetaStoreHelp6 months agoCommunity Manager
Hey there CXDghost, thanks for reaching out.
We completely understand that you're keen to purchase some new games. Not to worry, we'd be more than happy to help you with this.Would you mind sending us a private message so we can gather some more information? To do so, please go to our profile page or click here.
Hope to hear from you soon!
- MikoDePiko4 months agoExplorer
PLEASE HELP. I can't purchase anything in the Quest app or store. I've tried everything, even "quest cash'. Nothing works! I bought the Quest 3 and made 3 or 4 purchases. Now I get this message:
“Requests cannot be completed until further action. We noticed something unusual, and for your security, this request couldn't be completed. Please file an appeal to get your case reviewed.”