I cannot access my old authentication app.

Hey there!

 

Thank you for bringing this to our attention.

 

We realize that an Instagram account could be quite crucial for personal memories, social connectivity or business/content purposes and genuinely understand that loss of access due to 2FA issues can be really concerning. However as much as we wish to assist you in this, we'd be unable to provide any help as we do not posses any tools to assist in Instagram related issues.

 

We here at Meta Store Support strictly specialize in Meta Quest related products and services therefore we would request you to check Instagram's 2 factor authentication articles for further clarity over the issue.

 

Thanks for your patience and understanding once again!