Forum Discussion

supernova0021's avatar
supernova0021
Honored Guest
17 days ago

Included game w/purchase

So, I finally decided to upgrade to the Q3.  I didn’t even realized it’s until I got home that my headset included Batman:  Arkham Shadow.  Awesome.  Well, after a couple hours, I still cannot figure out how to find it.  I’ve redeemed stuff in the past, so I know where I should be looking.  However, I can’t redeem it from the store, it’s not in my, digital content, not in my library, literally nowhere.

Anyone else run into this?

1 Reply

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hey there,

     

    We saw your post and wanted to lend a hand!

     

    Upgrading your Meta Quest Headset can be very exciting, especially when the headset comes with the new Batman Arkham Shadow game! Although as you've mentioned you cannot redeem the game and for that we would be happy to provide you with the assistance needed so you can go back into the Metaverse and enjoy the games we all love, before we can provide any assistance we would need you to reach out to us privately so we can gather some basic information first! Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport.

     

    Next, click "Send a Message" to privately message us!

     

    Please remember, you must be signed into the community first to send us a private message.
     

    We hope to hear from you soon!