Maybe the apps are still associated with that device and it's why you can't see them?
I don't think, that's the problem.....games are never associated to a device but to your account. There are many people with more than one Quest.😉
That's true. When Mooxii said the same account was used, it was the only thing I could think of. 🙂
Maccyb123 another thing came to my my mind......
If he haven't used his Quest since 2022, the account might have been closed because of no activity.
In that case, even if he use the same account details - email, username etc. - for setting up the Q3, it's actually a new account with nothing on it.
He has to speak with support to sort that out.
