Forum Discussion

Mooxii3's avatar
Mooxii3
Honored Guest
6 months ago

Lost all purchased apps after upgrading from Quest 2 to Quest 3 — purchase history missing

Hello, I’m having a serious issue with my Meta account and I hope someone from support can help. What happened: I previously owned a Quest 2 (around 2022) and I had three or more paid apps install...
games
games and apps
Meta Quest 2
Meta Quest 3
MetaStoreHelp's avatar
MetaStoreHelp
Community Manager
6 months ago

Hi Mooxii3 

 

We can see that you are experiencing an issue regarding your purchase history that is missing. We would love to help out! 

 

For us to investigate this issue, could you please reach out to us via private message?

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

We look forward to hearing from you!