Meta au not working

Hey KSS3, 

Thanks for posting the issue you're experiencing here on our community forums! 

It seems you've been having trouble since a recent update, and we'd like to recommend a few steps that may help you. 

A hard reboot can be useful in solving some software glitches or performance issues, so we suggest trying this out:

- Hold down the power button and volume down button for 30 seconds until you hear the boot-up sound

If the boot-up sound is not heard:

- Hold the power and volume (-) button down simultaneously until the boot screen loads on your headset.

- Use the volume buttons on your headset to highlight "Boot Device" and press the power button.

- Use the volume buttons on your headset to highlight Yes and press the power button.

If you're still having trouble, please do not hesitate to let us know!

Have a lovely day.