Hey there,
We saw your post and wanted to lend a hand!
Experiencing issues with the Meta Horizons app can be far from ideal, especially when you came home from a hard day and you just want to enjoy your favorite games. We would love to provide you with the assistance needed so you can jump back into the Metaverse with your friends! Please follow the below steps and let us know how it goes:
- Delete the Meta Horizons mobile app then redownload the app
- Make sure the app is UpToDate
- Turn the Wi-Fi on and off
- Make sure no VPNs are being used
If you still having issues after trying the above steps don't hesitate to get in touch with us privately as we would be happy to help! Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport.
Next, click "Send a Message" to privately message us!
Please remember, you must be signed into the community first to send us a private message.
We hope to hear from you soon!