Forum Discussion
4 Replies
- Maccyb123Consultant
It's a bigger and better bug !ππππ
ππ€£π€£π€£
- MetaStoreHelpCommunity Manager
Hi there,
We understand you are encountering issues with Meta Horizon not launching. Here are a few steps to resolve the issue:
Clearing app data and cache:
- Locate the App: Open the universal menu on your Quest 3S (right controller, Meta button). Then go to the App Library to find Horizon Worlds.
- Clear App Data: Hover over Horizon Worlds and select the three horizontal dots. Go to "Details" or "Storage," and find the option to clear app data or cache.
- Restart the App: After clearing the app data, restart the app and try to launch Horizon Worlds again
Checking storage space:
Access Storage Settings: Open the universal menu (right controller, Meta button), then go to Quick Settings (clock icon), and then Settings (top right). Select "General" and then "Storage."
Review Used Space: See how much space is being used by apps, media, and other files.
Free Up Space: If your storage is nearly full, consider deleting unused apps, games, videos, screenshots, or cached data to free up space.
If the issue continues, weβd be happy to take a closer look for you. Please feel free to send us a private message so we can assist you directly.
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.Have a lovely day!
- steve_40Visionary
Are you talking about the VR version in your headset or the mobile version in the Meta Horizon app?
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