Forum Discussion

FoodAtColes's avatar
FoodAtColes
Honored Guest
2 years ago
Solved

Meta Quest headset not downloading any games

Ive been trying to download this game i got but every time i press on the download button it gets to 0% and then cancels the download. I’ve tried restarting the headset which didn’t do anything so i ...
downloading
installing
Meta Quest 2
  • WootM4ge's avatar
    WootM4ge
    2 years ago

    Hey everyone! I brought this issue up with our internal team and they informed me that this issue should be resolved now! Please attempt to download your games again to see if their able to completely install, and try a soft restart of your headset if you haven't already and your downloads are still failing. If you're still having this issue, I recommend making a comment on the thread HERE, as that is where another Moderator has been updating other users on this situation! Thank you all for your patience during this time!

EnderMorpher's avatar
EnderMorpher
Explorer
2 years ago

So, I was having issues download a game, I would click the game to download, it would enter the queue then begin the download only to immediately stop downloading the game without any pop-ups or anything. I tried everything everyone recommended, but just decided to factory reset. After going through the set-up again I go to download my games only to be met with the same issues, now I have zero games to play with no way of downloading them. I've seen other people say they're experiencing the same thing, so there might be some server side issues or something. But some help would be useful 

maxma2501's avatar
maxma2501
Honored Guest
2 years ago

I am having the exact same issue, started earlier today and after I factory reset it it still doesn’t work. This is so frustrating.