Forum Discussion

Geelvis09's avatar
Geelvis09
Honored Guest
22 days ago

Meta Quest Link Login Broken

I'm having an issue where I can't log in to the Meta Link app, the browser login gives a too many redirects error(I erased cookies and cache to no avail), and using an email logi,n it says something is incorrect even though my credentials are right.

Any advice would be appreciated

Meta Quest Link App

1 Reply

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    22 days ago

    Hello Geelvis09,

     

    We understand how frustrating this must be when you run into problems signing into the Meta Quest Link app and keep getting a redirect error. Let’s see what we can do to get you signed in again and back to enjoying the PCVR world!

     

    • Restart devices: Restart both your Meta Quest headset and your computer.
    • Update software: Ensure your Meta Quest software and PC drivers are fully up to date.
    • Check antivirus/firewall: Temporarily disable any firewall or antivirus software that may be interfering with the connection.
    • Use a different browser: Download and try logging in with an alternative browser.
    • Try an incognito/private window: This bypasses most cache and cookie issues and helps determine if the problem is specific to your standard browser session.
    • Try a different network/device: Attempt the login from another PC or a different internet connection (such as a mobile hotspot) to see if the issue is local to your home network or computer.
    • Reinstall the app: Uninstall and then reinstall the Meta Quest Link app on your computer.

    Should the problem still persist, you can always reach out to us privately so we can look further into this. Please select our name to go to our profile page, or click here. From there, click "Send a Message" to privately message us. Please remember, you must be signed into the community first to send us a private message. We're eager to hear from you!