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WingCat's avatar
WingCat
Honored Guest
28 days ago

Meta TV: can't watch HQ content, videos missing

I thought of replace my Quest 2 with Quest 3 but decided to take a look at the latest OS updates on my Quest 2 before. I've updated and the result is awful. One of my favorite media apps is now broken :(

Now i can't watch HQ videos as my internet connection is not fast enough for HQ live streaming. Before updating i was able to cache HQ video and watch it any time i wish to. I was able to take it with me in to travels and watch offline in train or plane. I was able to show that videos to my family. Now this is complenely unavailable. How can i get back the "Cache HQ video" button?

Furthermore after the update i can't find most of my favorite VR videos in library. I was able to remember some names and find a few of them with search but the rest are missing. I've tried to browse the catalog but there only a few videos in a few categories. No "browse all" category and "show all" for categories themselves. So the library is about empty while i was able to watch my favorite videos just a few hours ago before the update. How can i get back all thatVR videos available before "upgrade"? 

Is there a way to browse the whole old TV catalog on PC or other app?

Will Quest 3 solve this issue? 

Meta Quest 2
tv app

2 Replies

  • klen.loreni's avatar
    klen.loreni
    Protege
    28 days ago

    I haven’t solved the HQ caching problem yet, but what helped me a bit is downloading the videos via the official PC companion app while still on the old OS version, if you have access to that. Otherwise, you might try using the search function aggressively sometimes old titles still exist but don’t show in the library or categories. Quest 3 might improve performance for streaming HQ videos, but I doubt it will bring back the offline cache feature they seem to be moving away from it entirely.

    • WingCat's avatar
      WingCat
      Honored Guest
      26 days ago

      Unfortunately i can't remember exact video names to search :( And I don't have companion app installed. Is it still possible to install it's old version to access video catalogue?

      Is there some alternative apps providing access to same content? Any way to extract and install an older app?

      May be some API to access TV catalogue to create such an app?